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F.A.Q.

Q: Which version of Lightroom do I need?
A: You'll need Lightroom 3.2 or higher.

Q: I updated the site design in the web module, but when I publish I don't see my changes. Have I forgotten something?
A: You've probably forgotten to update the web template with your changes. Right click on the template in the web module, then choose "Update with current settings". Now you can publish again.

Q: How do I add newlines to the Markdown on my page?
A: To add newlines you'll need to type <option>-<return> on Mac or <ctrl>-<return> on Windows.

Q: How can I add an image to the a page's content area?
A: Currently you'll need to know the URL of an image that's already on line, then use the Markdown syntax for adding an image (e.g. ![alt text](/path/to/img.jpg "Title")). If we find a nice way to handle this within the context of Lightroom then we will.

Q: My web host doesn't support PHP — how can I offer a contact form?
A: It's extremely rare for a web host provider to not support PHP, but in this case you may choose to you the FormToEmail Remote service option (you'll find this in the Contact Page settings when designing your page in the Web Module). This will generate an HTML form, and FormToEmail Remote's servers will handle it and send the email for you. Note that you'll need to create and account with FormToEmail Remote, and that they offer both free and paying services.

Q: My web supports PHP but the form isn't working. What can I do?
A: Check that you've entered your email address in the options for the contact form — if not then the form won't know where to send the email.

Q: My web supports PHP, I've entered my email address in the Web Module, but the form isn't working. What can I do?
A: Not all web host providers allow PHP scripts to send emails (this may be a spam prevention restriction). In this case you'll need to use the FormToEmail Remote service option (you'll find this in the Contact Page settings when designing your page in the Web Module). This will generate an HTML form, and FormToEmail Remote's servers will handle it and send the email for you. Note that you'll need to create and account with FormToEmail Remote, and that they offer both free and paying services.

Q: How can I choose the order of my galleries on the site? Lightroom doesn't let me change the order of the collections in the publish service.
A: The order of the collections and sets on your site will match the alphabetical order of the names in the publish service. It's recommended that you prefix your names with, for example, "A -", "B -" etc. so that they're ordered correctly in the publish service (although the sets will be displayed first). Note that the names that you choose in the publish service will not be used on the site itself as long as you define the gallery titles in each gallery's settings.

Q: How can I choose the order of my images in a gallery?
A:The sort order of the published images can be selected in the "Sort Order" tabel of the gallery's settings. If you've chosen "User Order" then you shouldd also make sure that you've chosen "User Order" for the collection in question. This is found in the toolbar when viewing the image grid in the library module.

Q: How can I specify exactly which image to use for a gallery or set in the Gallery Index?
A: Give the image a specific keyword (e.g. "WSPPWilfeLifeIndex") and choose the keyword option in the galley's settings. Make sure that you tell Lightroom not to export the keyword if you don't want it to pollute your exported metadata.

Q: I've already set up the Publish Service for my site. How can I create a 2nd web site?
A: Right-click on the Publish Service and choose "Create another Publish Service".

Q: Why are there no options for watermarking, sharpening or JPEQ quality?
A: There are — you define these when creating/modifying the publish service.

Q: I've specified the use of a Post-Process plugin (LR/Mogrify 2, PLUS for Lightroom) when creating the Publish service, but it's had no effect.
A: Post-Process plugins are currently ignored due to a limitation in the access that plugins have when exporting images. This has been reported and we hope that Adobe will address the issue.

Q: Why does the plugin update ALL the gallery indexes for the whole site after updating a photo?
A: It's practically impossible to track all the changes that a user might make to the hierarchy (gallery types, password changes, gallery movements, etc.) between two publish events. The only way to ensure that the site is up to date is to republish the indexes. Note however that although this scan is necessary the plugin won't actually upload files that haven't changed if you use the corresponding option found in the publish service's settings.

Updating these text files is still a lot quicker than updating all the images would be for a traditional Lightroom gallery.

Q: OK, but why do you repeat this for EVERY gallery with a photo to be modified?
A: Because Lightroom doesn't tell the plugin that there are multiple galleries to update, it just askes it to update each one completely, one at a time.

Q: OK, but then you seem to do the whole thing again to apply the user's image order?
A: This is very unfortunate. Lightroom doesn't supply the image order during the publish event, but instead give the order after its completion. The change in order can have an effect on the images displyed in the indexes, and this needs to be rippled up to the top level index.